Fashion Nova has become one of the most popular fast-fashion brands, known for its trendy styles, curve-friendly fits, and celebrity collaborations. However, with frequent online orders, customers sometimes need help with returns, exchanges, or order issues.
This comprehensive guide covers everything you need to know about Fashion Nova’s Return Items customer service, including phone numbers, return policies, dispute processes, and more. Whether you need a refund, want to track an order, or are looking for discount codes, we’ve got you covered.
1. Where to Find the Fashion Nova Return Form
To process a return, you’ll need to fill out a Fashion Nova return form. Here’s how:
- Go to FashionNova.com/returns.
- Enter your order number and email address.
- Print the prepaid return label.
- Pack your items securely and attach the label.
Note: Returns must be initiated within 30 days of delivery
2. How to Dispute an Order with Fashion Nova
If you received a wrong, damaged, or missing item, follow these steps:
- Contact Customer Service via phone, email, or live chat.
- Provide your order number, photos of the issue, and details.
- Request a refund, exchange, or store credit.
- If unresolved, file a dispute with your bank or PayPal within 60 days.
- 5. Fashion Nova Customer Service Email Address
- For non-urgent issues, email Fashion Nova at:
- ✉ support@fashionnova.com (General Inquiries)
- ✉ returns@fashionnova.com (Returns & Exchanges)
- Response Time: Typically 24-48 hours (weekdays only).
3. Fashion Nova Customer Service Email Address
For non-urgent issues, email Fashion Nova at:
✉ support@fashionnova.com (General Inquiries)
✉ returns@fashionnova.com (Returns & Exchanges)
Response Time: Typically 24-48 hours (weekdays only).
4. Fashion Nova 24-Hour Customer Service Phone Number
Fashion Nova does not currently offer 24/7 phone support. However, you can reach their customer service team during business hours at:
📞 Fashion Nova Customer Service Phone Number:
1 (800) 866-0286 (U.S. & Canada)
+44 20 3966 8273 (UK)
Hours of Operation:
Monday – Friday: 6:00 AM – 6:00 PM (PST)
Saturday – Sunday: 8:00 AM – 4:00 PM (PST)
Note: Wait times may vary due to high call volume.
5. How to Call Fashion Nova Customer Service
If you need assistance, follow these steps:
- Dial the customer service number (1-800-866-0286).
- Listen to the automated menu options.
- Select the appropriate department (returns, orders, disputes).
- Wait for a representative (or request a callback if available).
Pro Tip: Call early in the morning for shorter wait times.
6. Fashion Nova Returns Mailing Address
All returns should be sent to:
Fashion Nova Returns
5601 West Slauson Ave, Suite 170
Culver City, CA 90230, USA
Tip: Use the prepaid return label to avoid extra charges.
7. All Ways to Contact Fashion Nova Customer Service
| Method | Details |
|---|---|
| Phone | 1-800-866-0286 (Mon-Fri 6 AM–6 PM PST) |
| support@fashionnova.com | |
| Live Chat | Available on FashionNova.com |
| Social Media | DM @FashionNova on Instagram/Twitter |
8. Fashion Nova Live Chat Hours
Fashion Nova offers live chat support on their website:
🕒 Live Chat Hours:
Monday – Friday: 6:00 AM – 6:00 PM (PST)
Saturday – Sunday: 8:00 AM – 4:00 PM (PST)
How to Access: Click the chat icon on the bottom right of FashionNova.com.
9. Understanding the Fashion Nova Return Policy
📌 Key Return Policy Details:
- 30-day return window (from delivery date).
- Items must be unworn, unwashed, with tags.
- Final sale items (e.g., swimwear, bodysuits) cannot be returned.
- Refunds take 7-10 business days after processing.
Full policy: FashionNova.com/returns
10. Shop Fashion Nova Men’s Collection
Fashion Nova isn’t just for women! Check out their men’s collection for:
👕 Streetwear, jeans, joggers
👟 Sneakers & accessories
🔥 Celebrity-inspired styles
Shop here: FashionNova.com/men
11. Fashion Nova UK Website and Shipping Info
- Faster shipping (3-7 business days).
- Local returns (UK return center available).
- Prices in GBP (no extra customs fees).
12. Fashion Nova Dresses – Styles and Trends
Fashion Nova is famous for bodycon dresses, evening gowns, and casual styles. Popular categories:
💃 Bodycon Dresses – Hugs every curve.
✨ Sequined & Glitter Dresses – Perfect for parties.
🌞 Summer Dresses – Lightweight & trendy.
Browse: FashionNova.com/dresses
13. How to Get a Fashion Nova Discount Code
Save money with these discount tips:
- Sign up for emails (get 20% off first order).
- Check Instagram (@FashionNova) for flash sales.
- Use Honey or Rakuten for automatic coupon codes.
Current Promo Codes: “NEW20” (20% off), “FREESHIP” (free shipping over $75)
14. Best Ways to Contact Fashion Nova
For fastest responses, try:
- Live Chat (quickest during business hours).
- Phone Call (best for urgent issues).
- Email (for non-urgent matters).
Avoid social media DMs for order issues—they’re slower.
15. Fashion Nova Store Locations and Hours
Fashion Nova has physical stores in California:
📍 Fashion Nova Los Angeles (Flagship Store)
- Address: 304 S. Broadway, Los Angeles, CA 90013
- Hours: Mon-Sat 11 AM–7 PM, Sun 12 PM–6 PM
📍 Fashion Nova Miami
- Address: 1855 Collins Ave, Miami Beach, FL 33139
- Hours: Mon-Sun 11 AM–8 PM
Note: Not all items available in-store; check online for full inventory.
16. Fashion Nova Main Customer Service Number
For quick reference:
📞 Main U.S. Number: 1 (800) 866-0286
📞 UK Number: +44 20 3966 8273
Final Thoughts: Navigating Fashion Nova Customer Service Made Easy
Whether you need help with returns, exchanges, or tracking an order, Fashion Nova’s customer service team can assist—if you know how to reach them. Use this guide to save time and resolve issues quickly.