Fashion Nova is a popular online fashion brand known for its trendy and affordable clothing. However, like any e-commerce store, customers may sometimes face issues with orders, returns, or product inquiries. If you need help, here’s a complete guide on how to contact Fashion Nova customer service, including phone numbers, email support, live chat, and more.
Fashion Nova Customer Service Phone Number 24 Hours USA
Fashion Nova does not currently offer a 24-hour customer service phone line. However, you can reach their support team during business hours at:
📞 Fashion Nova Customer Service Phone Number:
+1 (800) 866-0286 (Toll-Free in the USA)
⏰ Customer Service Hours:
Monday – Friday: 6:00 AM – 6:00 PM (PST)
Saturday – Sunday: 8:00 AM – 4:00 PM (PST)
Note: Wait times may vary, especially during peak shopping seasons.
Fashion Nova Email Support Phone Number
Fashion Nova does not have a direct “email support phone number.” However, you can email them, and they typically respond within 24-48 hours.
For urgent issues, try their live chat (available on their website) or call their customer service number.
Fashion Nova Customer Service Email
If you prefer email support, you can contact Fashion Nova at:
📧 Fashion Nova Customer Service Email:
- support@fashionnova.com (General inquiries)
- returns@fashionnova.com (Returns & refunds)
✉ What to Include in Your Email:
- Order number
- Detailed issue description
- Screenshots (if applicable)
Response Time: 24-48 hours (may take longer during sales or holidays).
Fashion Nova Customer Service Chat Hours
Fashion Nova offers live chat support for instant help.
💬 How to Access Live Chat:
- Visit www.fashionnova.com
- Click the “Help” or “Contact Us” button (usually at the bottom of the page).
- Select “Chat with Us”
⏰ Live Chat Hours:
Monday – Friday: 6:00 AM – 6:00 PM (PST)
Saturday – Sunday: 8:00 AM – 4:00 PM (PST)
Best for: Quick order updates, payment issues, and return requests.
Fashion Nova Customer Service Email Complaints
If you have a complaint (e.g., wrong item received, delayed shipping, poor quality), you can email:
📧 Complaints Email:
- support@fashionnova.com (General complaints)
- returns@fashionnova.com (Return-related issues)
📌 Tips for Faster Resolution:
- Use a clear subject line (e.g., “Complaint: Order #123456 – Missing Item”)
- Attach order confirmation & photos (if applicable)
- Be polite but firm
If Fashion Nova doesn’t respond, consider reaching out via social media (Instagram, Twitter) for faster assistance.
How to Contact Fashion Nova Customer Service Chat
Fashion Nova’s live chat is the fastest way to get help. Here’s how to use it:
- Go to FashionNova.com
- Scroll to the bottom and click “Help Center”
- Select “Chat with Us”
- Enter your name, email, and issue details
- A support agent will respond in 5-10 minutes
Note: Live chat is not available 24/7 (see hours above).
Fashion Nova Customer Service Reviews
Fashion Nova’s customer service has mixed reviews. Here’s what customers say:
✅ Positive Reviews:
- Helpful live chat agents
- Easy return process (if eligible)
- Quick responses via email
❌ Negative Reviews:
- Long wait times on phone
- Delayed email responses
- Issues with refunds
📌 Pro Tip: If you’re unhappy with the service, try contacting them on social media (@FashionNova on Instagram/Twitter). They often respond faster there.
Fashion Nova Number Doesn’t Work?
If Fashion Nova’s customer service number (+1 800-866-0286) isn’t working, try these fixes:
🔹 Check the time zone (they’re only available during PST hours).
🔹 Use a different phone (sometimes blocked numbers don’t connect).
🔹 Try live chat or email instead.
🔹 Contact via social media (@FashionNova on Instagram/Twitter).
If the issue persists, check Fashion Nova’s official website for updates on customer service availability.
Final Tips for Contacting Fashion Nova Customer Service
✔ For urgent issues: Use live chat (fastest response).
✔ For complaints: Email support@fashionnova.com with order details.
✔ If phone doesn’t work: Try social media or live chat.
✔ Check business hours before calling (PST time zone).
Conclusion
Fashion Nova’s customer service can be reached via phone, email, or live chat. While they don’t offer 24/7 support, their live chat is the quickest way to get help. If the phone number doesn’t work, try alternative methods like email or social media.
Have you had any experiences with Fashion Nova’s customer service? Share your thoughts in the comments!